Sustaining Continuous Quality Improvement Efforts: Perspectives of Community College Presidents.

This study investigates how five leaders personified these roles and how others might learn from the experiences of these leaders. Study participants are presidents of AQIP community colleges, employed by the college at least five years, and work at an institution that has participated in one reaffirmation cycle in AQIP. The findings indicate that the president’s unwavering commitment and continual presence as the leader of CQI and organizational learning is undoubtedly the most significant indicator of possible success in sustaining a culture of CQI in higher education institutions.