Patient Recall Systems.

This is a study done to determine what is the best recall system an eye care practitioner can employ to maximize patient retention. The method I used to gather information was personal interviews with several eye doctors and staff. Each office was asked fifteen questions about their recall system strategies. In depth discussions regarding this matter was also enjoyed at each site I visited. General differences between appropriate strategies for different modes of practices are also revealed. This aided in my creation of a recall system I believe to be the most effective way to keep patients coming back to a private practice optometry clinic for repeat business. The general consensus was that computer generated recall cards are a must for these practitioners in order to generate repeat business. No matter what method of recall is used, consistency is the cornerstone of its success.